VistaPrint: I called due to a tiny chip on a business card...
A VistaPrint customer review by GetHuman user GetHuman-102231 from November 23rd, 2017
Background on GetHuman-102231's case
GetHuman: GetHuman-102231 - can you tell our other VistaPrint customers when your case took place?
GetHuman-102231: Sure. It was afternoon, on November 22nd.
GetHuman: Did you reach out to VistaPrint, and if so, how?
GetHuman: And which of these common VistaPrint customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-102231 a list of common VistaPrint problems)
GetHuman-102231: "Make a purchase" was why I was trying to call.
GetHuman-102231's review of VistaPrint customer service
GetHuman: So how would you sum up your experience for GetHuman's VistaPrint customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-102231: I called due to a tiny chip on a business card holder. Called this number, pressed * and I got answered by the second ring and within * minutes I got a new card holder ***% free of charge. I take business classes including human relations in business and I must say vistaprint ALWAYS has the best customer service. No questions asked I didn't have to return the chipped one nor did I have to pay shipping on the new one! I give them ** out of * stars! I LOVE doing business with them. Its quick easy and GREAT customer support. Now off to my human relations class to rave some more about Vistaprint!!!
GetHuman: Let's quantify your experience contacting VistaPrint. On a scale of 1 to 5, how easy is it go get help on a VistaPrint problem?
GetHuman-102231: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-102231: I'd give them a five out of five on communication.
GetHuman: And what about VistaPrint's ability to quickly and effectively address your problem?
GetHuman-102231: For that I would say three out of five.
GetHuman: And finally- any advice for other VistaPrint customers?
GetHuman-102231: Call them early in the day or late. Don't forget any personal or account information you might need for VistaPrint to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-102231 taken from his VistaPrint customer service problem that occurred on November 22nd, 2017.