VitalChek: I placed my order on ********** for the death c...
A VitalChek customer review by GetHuman user ~Not happy with service from November 21st, 2017
Background on ~Not happy with service's case
GetHuman: ~Not happy with service - can you tell our other VitalChek customers when your case took place?
~Not happy with service: Yes. It was morning, on November 11th.
GetHuman: Did you reach out to VitalChek, and if so, how?
GetHuman: And which of these common VitalChek customer issues best describes the reason you wanted to talk to them?
(Shows ~Not happy with service a list of common VitalChek problems)
~Not happy with service: "Update Order" was why I was trying to call.
~Not happy with service's review of VitalChek customer service
GetHuman: So how would you sum up your experience for GetHuman's VitalChek customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Not happy with service: I placed my order on ********** for the death certificate for my father. I was sent to over for processing **********. It is now ********** and when I call they say that the state is processing Feb. orders yet they do not know why my order has not been sent. I am getting the run around. I paid for overnight but I see it would have been faster if I walked up there, located the record myself and walked back.
GetHuman: Let's quantify your experience contacting VitalChek. On a scale of 1 to 5, how easy is it go get help on a VitalChek problem?
~Not happy with service: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Not happy with service: I'd give them a three out of five on communication.
GetHuman: And what about VitalChek's ability to quickly and effectively address your problem?
~Not happy with service: For that I would say five out of five.
GetHuman: And finally- any advice for other VitalChek customers?
~Not happy with service: Call them early in the day or late. Don't forget any personal or account information you might need for VitalChek to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Not happy with service taken from his VitalChek customer service problem that occurred on November 11th, 2017.