VitalChek: I was so scared to order from them after the re...
A VitalChek customer review by GetHuman user ~ashnw from November 14th, 2017
Background on ~ashnw's case
GetHuman: ~ashnw - can you tell our other VitalChek customers when your case took place?
~ashnw: Yes. It was evening, on November 12th.
GetHuman: Did you reach out to VitalChek, and if so, how?
GetHuman: And which of these common VitalChek customer issues best describes the reason you wanted to talk to them?
(Shows ~ashnw a list of common VitalChek problems)
~ashnw: "Account Access" was why I was trying to call.
~ashnw's review of VitalChek customer service
GetHuman: So how would you sum up your experience for GetHuman's VitalChek customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ashnw: I was so scared to order from them after the reviews, but i had to because my license expired in two weeks. I was mad because it said order for $** but i ended up paying **, but thats the price i thought it would be from the start. I placed the order and it came in less than ** days, and let me know when it was being processed and shipped and also gave me a tracking number, it arrived today at my front door. So i guess it was worth the $**, but i **** sure will not lose it again, went as smooth as it could possibly go.
GetHuman: Let's quantify your experience contacting VitalChek. On a scale of 1 to 5, how easy is it go get help on a VitalChek problem?
~ashnw: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ashnw: I'd give them a one out of five on communication.
GetHuman: And what about VitalChek's ability to quickly and effectively address your problem?
~ashnw: For that I would say four out of five.
GetHuman: And finally- any advice for other VitalChek customers?
~ashnw: Call them early in the day or late. Don't forget any personal or account information you might need for VitalChek to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ashnw taken from his VitalChek customer service problem that occurred on November 12th, 2017.