VitalChek: This is a calling center & they were worthless...
A VitalChek customer review by GetHuman user ~Annoyed Citizen from November 28th, 2017
Background on ~Annoyed Citizen's case
GetHuman: ~Annoyed Citizen - can you tell our other VitalChek customers when your case took place?
~Annoyed Citizen: Yeah. It was evening, on November 23rd.
GetHuman: Did you reach out to VitalChek, and if so, how?
GetHuman: And which of these common VitalChek customer issues best describes the reason you wanted to talk to them?
(Shows ~Annoyed Citizen a list of common VitalChek problems)
~Annoyed Citizen: "Account Access" was why I was trying to call.
~Annoyed Citizen's review of VitalChek customer service
GetHuman: So how would you sum up your experience for GetHuman's VitalChek customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Annoyed Citizen: This is a calling center & they were worthless. She admitted to not knowing anything about the content of the forms. Waste of my * min.
GetHuman: Let's quantify your experience contacting VitalChek. On a scale of 1 to 5, how easy is it go get help on a VitalChek problem?
~Annoyed Citizen: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Annoyed Citizen: I'd give them a five out of five on communication.
GetHuman: And what about VitalChek's ability to quickly and effectively address your problem?
~Annoyed Citizen: For that I would say one out of five.
GetHuman: And finally- any advice for other VitalChek customers?
~Annoyed Citizen: Call them early in the day or late. Don't forget any personal or account information you might need for VitalChek to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Annoyed Citizen taken from his VitalChek customer service problem that occurred on November 23rd, 2017.