Vodafone (Germany): I have left a review as a very disappointed cus...
A Vodafone (Germany) customer review by GetHuman user ~not available! from November 20th, 2017
Background on ~not available!'s case
GetHuman: ~not available! - can you tell our other Vodafone (Germany) customers when your case took place?
~not available!: Yes. It was afternoon, on November 14th.
GetHuman: Did you reach out to Vodafone (Germany), and if so, how?
GetHuman: And which of these common Vodafone (Germany) customer issues best describes the reason you wanted to talk to them?
(Shows ~not available! a list of common Vodafone (Germany) problems)
~not available!: "Setup service" was why I was trying to call.
~not available!'s review of Vodafone (Germany) customer service
GetHuman: So how would you sum up your experience for GetHuman's Vodafone (Germany) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~not available!: I have left a review as a very disappointed customer as it was impossible to reach them. Few hours later I have experienced exactly the opposite! Great service.
GetHuman: Let's quantify your experience contacting Vodafone (Germany). On a scale of 1 to 5, how easy is it go get help on a Vodafone (Germany) problem?
~not available!: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~not available!: I'd give them a one out of five on communication.
GetHuman: And what about Vodafone (Germany)'s ability to quickly and effectively address your problem?
~not available!: For that I would say four out of five.
GetHuman: And finally- any advice for other Vodafone (Germany) customers?
~not available!: Call them early in the day or late. Don't forget any personal or account information you might need for Vodafone (Germany) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~not available! taken from his Vodafone (Germany) customer service problem that occurred on November 14th, 2017.