WND: I can't find an address to state my complaint...
A WND customer review by GetHuman user ~jbart from November 18th, 2017
Background on ~jbart's case
GetHuman: ~jbart - can you tell our other WND customers when your case took place?
~jbart: Yup. It was afternoon, on November 13th.
GetHuman: Did you reach out to WND, and if so, how?
GetHuman: And which of these common WND customer issues best describes the reason you wanted to talk to them?
(Shows ~jbart a list of common WND problems)
~jbart: "Delivery problem" was why I was trying to call.
~jbart's review of WND customer service
GetHuman: So how would you sum up your experience for GetHuman's WND customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~jbart: I can't find an address to state my complaint.*I want to complain an article said they would tell us about upcoming scandal. I watched & watched & all I got was someone telling me what they would show me* All blow & no go. I am deeply offended.
GetHuman: Let's quantify your experience contacting WND. On a scale of 1 to 5, how easy is it go get help on a WND problem?
~jbart: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~jbart: I'd give them a one out of five on communication.
GetHuman: And what about WND's ability to quickly and effectively address your problem?
~jbart: For that I would say two out of five.
GetHuman: And finally- any advice for other WND customers?
~jbart: Call them early in the day or late. Don't forget any personal or account information you might need for WND to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~jbart taken from his WND customer service problem that occurred on November 13th, 2017.
WND
1.00 of 5 stars | 4 reviews
~jbart's WND Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars
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