WOW!: You people commenting are Lame! AS USUAL, excel...
A WOW! customer review by GetHuman user ~Freakin Great Service from November 21st, 2017
Background on ~Freakin Great Service's case
GetHuman: ~Freakin Great Service - can you tell our other WOW! customers when your case took place?
~Freakin Great Service: Sure. It was middle of the night, on November 15th.
GetHuman: Did you reach out to WOW!, and if so, how?
GetHuman: And which of these common WOW! customer issues best describes the reason you wanted to talk to them?
(Shows ~Freakin Great Service a list of common WOW! problems)
~Freakin Great Service: "Setup service" was why I was trying to call.
~Freakin Great Service's review of WOW! customer service
GetHuman: So how would you sum up your experience for GetHuman's WOW! customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Freakin Great Service: You people commenting are Lame! AS USUAL, excellent service. Temporary trouble with wi-fi, connected to * people in around * minutes time and problem SOLVED in *!
GetHuman: Let's quantify your experience contacting WOW!. On a scale of 1 to 5, how easy is it go get help on a WOW! problem?
~Freakin Great Service: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Freakin Great Service: I'd give them a one out of five on communication.
GetHuman: And what about WOW!'s ability to quickly and effectively address your problem?
~Freakin Great Service: For that I would say one out of five.
GetHuman: And finally- any advice for other WOW! customers?
~Freakin Great Service: Call them early in the day or late. Don't forget any personal or account information you might need for WOW! to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Freakin Great Service taken from his WOW! customer service problem that occurred on November 15th, 2017.