WalMart Credit Card: we did the purchase in Walmart, Ormond Beach...
A WalMart Credit Card customer review by GetHuman user ~wadecka from November 21st, 2017
Background on ~wadecka's case
GetHuman: ~wadecka - can you tell our other WalMart Credit Card customers when your case took place?
~wadecka: Yes. It was morning, on November 12th.
GetHuman: Did you reach out to WalMart Credit Card, and if so, how?
GetHuman: And which of these common WalMart Credit Card customer issues best describes the reason you wanted to talk to them?
(Shows ~wadecka a list of common WalMart Credit Card problems)
~wadecka: "Complaint" was why I was trying to call.
~wadecka's review of WalMart Credit Card customer service
GetHuman: So how would you sum up your experience for GetHuman's WalMart Credit Card customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~wadecka: we did the purchase in Walmart, Ormond Beach, FL. According to the pamflets we could saved $** for payment over $.**, which we did. The Cashier did the application but it did not went trough. We were given * *** *** ****. We cold the same day and assistant told us to call on monday may * * *** *** ****. we did call * time. After a few holds i I'll transfer you connection was broken, I found an option on the web to call * *** *** **** or ask for callback. Agent called back: after taking some information he told us it can not be done - YOU DID NOT PAY WITH WALMART CREDIt CARD!!!!*Is this a joke!!! we were applying at the time we bought stuff in Ormond Beach! So we are asking is this offer a joke, scam or just a one BIG LIE!!! I want to hear from some responsible person from Walmart credit to solve my problem to call at * *** *** **** or I will go public and post the the story on FB.**Totally Unsatisfied
GetHuman: Let's quantify your experience contacting WalMart Credit Card. On a scale of 1 to 5, how easy is it go get help on a WalMart Credit Card problem?
~wadecka: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~wadecka: I'd give them a two out of five on communication.
GetHuman: And what about WalMart Credit Card's ability to quickly and effectively address your problem?
~wadecka: For that I would say five out of five.
GetHuman: And finally- any advice for other WalMart Credit Card customers?
~wadecka: Call them early in the day or late. Don't forget any personal or account information you might need for WalMart Credit Card to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~wadecka taken from his WalMart Credit Card customer service problem that occurred on November 12th, 2017.