WalMart MoneyCard: I Put $***.** on a walmart money card this mont...

A WalMart MoneyCard customer review by GetHuman user ~Judith Spurlock from November 21st, 2017

Background on ~Judith Spurlock's case

GetHuman: ~Judith Spurlock - can you tell our other WalMart MoneyCard customers when your case took place?
~Judith Spurlock: Yes. It was middle of the night, on November 12th.
GetHuman: Did you reach out to WalMart MoneyCard, and if so, how?
~Judith Spurlock: I used the 877-937-4098 number I found for on the GetHuman WalMart MoneyCard customer phone number page I was on: WalMart MoneyCard Customer Service Phone Number
GetHuman: And which of these common WalMart MoneyCard customer issues best describes the reason you wanted to talk to them?
(Shows ~Judith Spurlock a list of common WalMart MoneyCard problems)
~Judith Spurlock: "Question" was why I was trying to call.

~Judith Spurlock's review of WalMart MoneyCard customer service

GetHuman: So how would you sum up your experience for GetHuman's WalMart MoneyCard customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Judith Spurlock: I Put $***.** on a walmart money card this month. And now I can't get it activated. I even Faxed you *times.My Picture Identification&my Social Security number. And You still Won'release This check. What in the **** is wrong with you people. Do I have to get a lawyer & sue you for my money?
GetHuman: Let's quantify your experience contacting WalMart MoneyCard. On a scale of 1 to 5, how easy is it go get help on a WalMart MoneyCard problem?
~Judith Spurlock: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Judith Spurlock: I'd give them a one out of five on communication.
GetHuman: And what about WalMart MoneyCard's ability to quickly and effectively address your problem?
~Judith Spurlock: For that I would say two out of five.
GetHuman: And finally- any advice for other WalMart MoneyCard customers?
~Judith Spurlock: Call them early in the day or late. Don't forget any personal or account information you might need for WalMart MoneyCard to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Judith Spurlock taken from his WalMart MoneyCard customer service problem that occurred on November 12th, 2017.

WalMart MoneyCard

1.46 of 5 stars | 260 reviews

~Judith Spurlock's WalMart MoneyCard Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

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