WalMart MoneyCard: I did not report my card lost and they canceled...
A WalMart MoneyCard customer review by GetHuman user ~just me from November 18th, 2017
Background on ~just me's case
GetHuman: ~just me - can you tell our other WalMart MoneyCard customers when your case took place?
~just me: Yes. It was evening, on November 14th.
GetHuman: Did you reach out to WalMart MoneyCard, and if so, how?
GetHuman: And which of these common WalMart MoneyCard customer issues best describes the reason you wanted to talk to them?
(Shows ~just me a list of common WalMart MoneyCard problems)
~just me: "Account Access" was why I was trying to call.
~just me's review of WalMart MoneyCard customer service
GetHuman: So how would you sum up your experience for GetHuman's WalMart MoneyCard customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~just me: I did not report my card lost and they canceled my card and sent another one and was time to receive money which now will arrive late. TY Walmart money card. geesshh!
GetHuman: Let's quantify your experience contacting WalMart MoneyCard. On a scale of 1 to 5, how easy is it go get help on a WalMart MoneyCard problem?
~just me: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~just me: I'd give them a four out of five on communication.
GetHuman: And what about WalMart MoneyCard's ability to quickly and effectively address your problem?
~just me: For that I would say one out of five.
GetHuman: And finally- any advice for other WalMart MoneyCard customers?
~just me: Call them early in the day or late. Don't forget any personal or account information you might need for WalMart MoneyCard to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~just me taken from his WalMart MoneyCard customer service problem that occurred on November 14th, 2017.