WalMart MoneyCard: my card was blocked for no apparent reason.. tr...
A WalMart MoneyCard customer review by GetHuman user ~this is crazy shit!! from November 20th, 2017
Background on ~this is crazy shit!!'s case
GetHuman: ~this is crazy shit!! - can you tell our other WalMart MoneyCard customers when your case took place?
~this is crazy shit!!: Yes I can. It was afternoon, on November 15th.
GetHuman: Did you reach out to WalMart MoneyCard, and if so, how?
GetHuman: And which of these common WalMart MoneyCard customer issues best describes the reason you wanted to talk to them?
(Shows ~this is crazy shit!! a list of common WalMart MoneyCard problems)
~this is crazy shit!!: "Lower my rate" was why I was trying to call.
~this is crazy shit!!'s review of WalMart MoneyCard customer service
GetHuman: So how would you sum up your experience for GetHuman's WalMart MoneyCard customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~this is crazy shit!!: my card was blocked for no apparent reason.. tried to get it resolved they were no help so now they have my money... and i had to wait about twenty min to talk to anyone... an automated voice kept saying "hold for next rep" and the music would stop like someone was coming on to talk to me.. very upset and pissed off!!
GetHuman: Let's quantify your experience contacting WalMart MoneyCard. On a scale of 1 to 5, how easy is it go get help on a WalMart MoneyCard problem?
~this is crazy shit!!: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~this is crazy shit!!: I'd give them a one out of five on communication.
GetHuman: And what about WalMart MoneyCard's ability to quickly and effectively address your problem?
~this is crazy shit!!: For that I would say four out of five.
GetHuman: And finally- any advice for other WalMart MoneyCard customers?
~this is crazy shit!!: Call them early in the day or late. Don't forget any personal or account information you might need for WalMart MoneyCard to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~this is crazy shit!! taken from his WalMart MoneyCard customer service problem that occurred on November 15th, 2017.