WalMart MoneyCard: This service was Horrible. Could not understand...
A WalMart MoneyCard customer review by GetHuman user ~ hidden in georgia from November 13th, 2017
Background on ~ hidden in georgia's case
GetHuman: ~ hidden in georgia - can you tell our other WalMart MoneyCard customers when your case took place?
~ hidden in georgia: Yup. It was afternoon, on November 5th.
GetHuman: Did you reach out to WalMart MoneyCard, and if so, how?
GetHuman: And which of these common WalMart MoneyCard customer issues best describes the reason you wanted to talk to them?
(Shows ~ hidden in georgia a list of common WalMart MoneyCard problems)
~ hidden in georgia: "Blocked Card" was why I was trying to call.
~ hidden in georgia's review of WalMart MoneyCard customer service
GetHuman: So how would you sum up your experience for GetHuman's WalMart MoneyCard customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ hidden in georgia: This service was Horrible. Could not understand any of the customer service reps. My home has been here for over ** years could not verify the address. I have been living here for over * years go figure!
GetHuman: Let's quantify your experience contacting WalMart MoneyCard. On a scale of 1 to 5, how easy is it go get help on a WalMart MoneyCard problem?
~ hidden in georgia: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ hidden in georgia: I'd give them a one out of five on communication.
GetHuman: And what about WalMart MoneyCard's ability to quickly and effectively address your problem?
~ hidden in georgia: For that I would say one out of five.
GetHuman: And finally- any advice for other WalMart MoneyCard customers?
~ hidden in georgia: Call them early in the day or late. Don't forget any personal or account information you might need for WalMart MoneyCard to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ hidden in georgia taken from his WalMart MoneyCard customer service problem that occurred on November 5th, 2017.