WalMart MoneyCard: Wondering why my card never showed up to my add...
A WalMart MoneyCard customer review by GetHuman user GetHuman-105960 from November 16th, 2017
Background on GetHuman-105960's case
GetHuman: GetHuman-105960 - can you tell our other WalMart MoneyCard customers when your case took place?
GetHuman-105960: Yes I can. It was middle of the night, on November 14th.
GetHuman: Did you reach out to WalMart MoneyCard, and if so, how?
GetHuman: And which of these common WalMart MoneyCard customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-105960 a list of common WalMart MoneyCard problems)
GetHuman-105960: "Lost or Stolen Card" was why I was trying to call.
GetHuman-105960's review of WalMart MoneyCard customer service
GetHuman: So how would you sum up your experience for GetHuman's WalMart MoneyCard customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-105960: Wondering why my card never showed up to my address. He said there were discrepancies. I do not understand how could I put down the wrong information when I know all about myself. Plus he couldn't tell me what I put in wrong to get the matter solved. He only said contact by web(which I can not find) or I would have to buy another card.this do not make sense.It makes me feel like I am being played for my idenity...I need help
GetHuman: Let's quantify your experience contacting WalMart MoneyCard. On a scale of 1 to 5, how easy is it go get help on a WalMart MoneyCard problem?
GetHuman-105960: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-105960: I'd give them a one out of five on communication.
GetHuman: And what about WalMart MoneyCard's ability to quickly and effectively address your problem?
GetHuman-105960: For that I would say one out of five.
GetHuman: And finally- any advice for other WalMart MoneyCard customers?
GetHuman-105960: Call them early in the day or late. Don't forget any personal or account information you might need for WalMart MoneyCard to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-105960 taken from his WalMart MoneyCard customer service problem that occurred on November 14th, 2017.