WalMart MoneyCard: I have had Walmart Money Card for * years and i...
A WalMart MoneyCard customer review by GetHuman user ~Tchm from November 21st, 2017
Background on ~Tchm's case
GetHuman: ~Tchm - can you tell our other WalMart MoneyCard customers when your case took place?
~Tchm: Yes. It was middle of the night, on November 14th.
GetHuman: Did you reach out to WalMart MoneyCard, and if so, how?
GetHuman: And which of these common WalMart MoneyCard customer issues best describes the reason you wanted to talk to them?
(Shows ~Tchm a list of common WalMart MoneyCard problems)
~Tchm: "Account Access" was why I was trying to call.
~Tchm's review of WalMart MoneyCard customer service
GetHuman: So how would you sum up your experience for GetHuman's WalMart MoneyCard customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Tchm: I have had Walmart Money Card for * years and it's the same card, have never had let alone heard of such problems in my years of having the Money Card, have spoken to Customer Service many times and never had any problems.. I have urged family members to get Walmart Money cards and they have never experienced any problems either. Plan on getting one for my grandson who starts college in **** because I feel it's the safest way to go.
GetHuman: Let's quantify your experience contacting WalMart MoneyCard. On a scale of 1 to 5, how easy is it go get help on a WalMart MoneyCard problem?
~Tchm: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Tchm: I'd give them a one out of five on communication.
GetHuman: And what about WalMart MoneyCard's ability to quickly and effectively address your problem?
~Tchm: For that I would say four out of five.
GetHuman: And finally- any advice for other WalMart MoneyCard customers?
~Tchm: Call them early in the day or late. Don't forget any personal or account information you might need for WalMart MoneyCard to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Tchm taken from his WalMart MoneyCard customer service problem that occurred on November 14th, 2017.