WalMart MoneyCard: trying to get a credit of ***.** that pay pal h...
A WalMart MoneyCard customer review by GetHuman user GetHuman-139242 from November 25th, 2017
Background on GetHuman-139242's case
GetHuman: GetHuman-139242 - can you tell our other WalMart MoneyCard customers when your case took place?
GetHuman-139242: Yeah. It was middle of the night, on November 21st.
GetHuman: Did you reach out to WalMart MoneyCard, and if so, how?
GetHuman: And which of these common WalMart MoneyCard customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-139242 a list of common WalMart MoneyCard problems)
GetHuman-139242: "Lower my rate" was why I was trying to call.
GetHuman-139242's review of WalMart MoneyCard customer service
GetHuman: So how would you sum up your experience for GetHuman's WalMart MoneyCard customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-139242: trying to get a credit of ***.** that pay pal has already released to you but you wont put it on my card for * days I talked to emanual at *.** pm on dec *th he was very rude and told me that he was the top man in charge that he was the highest supervisor there and no one was aqbove him I find that very hard to believe needless to say I will cancel my wal maqrt cart the minuite I receive my refund that you are holding hostage for * days for no reason other than to be rude and ignorant if Emanuel is the higest ceo supervisor there than you are in troble good luck and good riddens
GetHuman: Let's quantify your experience contacting WalMart MoneyCard. On a scale of 1 to 5, how easy is it go get help on a WalMart MoneyCard problem?
GetHuman-139242: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-139242: I'd give them a three out of five on communication.
GetHuman: And what about WalMart MoneyCard's ability to quickly and effectively address your problem?
GetHuman-139242: For that I would say two out of five.
GetHuman: And finally- any advice for other WalMart MoneyCard customers?
GetHuman-139242: Call them early in the day or late. Don't forget any personal or account information you might need for WalMart MoneyCard to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-139242 taken from his WalMart MoneyCard customer service problem that occurred on November 21st, 2017.