WalMart MoneyCard: Unable to speak with someone to release the hol...

A WalMart MoneyCard customer review by GetHuman user ~aamu4lf from November 26th, 2017

Background on ~aamu4lf's case

GetHuman: ~aamu4lf - can you tell our other WalMart MoneyCard customers when your case took place?
~aamu4lf: Sure. It was middle of the night, on November 19th.
GetHuman: Did you reach out to WalMart MoneyCard, and if so, how?
~aamu4lf: I used the 877-937-4098 number I found for on the GetHuman WalMart MoneyCard customer phone number page I was on: WalMart MoneyCard Customer Service Phone Number
GetHuman: And which of these common WalMart MoneyCard customer issues best describes the reason you wanted to talk to them?
(Shows ~aamu4lf a list of common WalMart MoneyCard problems)
~aamu4lf: "Setup an account" was why I was trying to call.

~aamu4lf's review of WalMart MoneyCard customer service

GetHuman: So how would you sum up your experience for GetHuman's WalMart MoneyCard customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~aamu4lf: Unable to speak with someone to release the hold on my card while im traveling out of town. They should have **** service notan automated service on weekends. How the **** am I going to travel back home with this card on hold.
GetHuman: Let's quantify your experience contacting WalMart MoneyCard. On a scale of 1 to 5, how easy is it go get help on a WalMart MoneyCard problem?
~aamu4lf: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~aamu4lf: I'd give them a one out of five on communication.
GetHuman: And what about WalMart MoneyCard's ability to quickly and effectively address your problem?
~aamu4lf: For that I would say one out of five.
GetHuman: And finally- any advice for other WalMart MoneyCard customers?
~aamu4lf: Call them early in the day or late. Don't forget any personal or account information you might need for WalMart MoneyCard to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~aamu4lf taken from his WalMart MoneyCard customer service problem that occurred on November 19th, 2017.

WalMart MoneyCard

1.46 of 5 stars | 260 reviews

~aamu4lf's WalMart MoneyCard Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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