WalMart MoneyCard: These people don't speak English good. They can...
A WalMart MoneyCard customer review by GetHuman user ~ajohnso993 from November 22nd, 2017
Background on ~ajohnso993's case
GetHuman: ~ajohnso993 - can you tell our other WalMart MoneyCard customers when your case took place?
~ajohnso993: Yes. It was morning, on November 20th.
GetHuman: Did you reach out to WalMart MoneyCard, and if so, how?
GetHuman: And which of these common WalMart MoneyCard customer issues best describes the reason you wanted to talk to them?
(Shows ~ajohnso993 a list of common WalMart MoneyCard problems)
~ajohnso993: "Lost or Stolen Card" was why I was trying to call.
~ajohnso993's review of WalMart MoneyCard customer service
GetHuman: So how would you sum up your experience for GetHuman's WalMart MoneyCard customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ajohnso993: These people don't speak English good. They canceled my card and now I'm waiting for a paper check to be sent to me. You can here people in the back ground laughing. I have reported them to the BBB. Not only will I never deal with any prepaid cards that is not from a local bank but I will never go to another Walmart again in life.
GetHuman: Let's quantify your experience contacting WalMart MoneyCard. On a scale of 1 to 5, how easy is it go get help on a WalMart MoneyCard problem?
~ajohnso993: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ajohnso993: I'd give them a one out of five on communication.
GetHuman: And what about WalMart MoneyCard's ability to quickly and effectively address your problem?
~ajohnso993: For that I would say one out of five.
GetHuman: And finally- any advice for other WalMart MoneyCard customers?
~ajohnso993: Call them early in the day or late. Don't forget any personal or account information you might need for WalMart MoneyCard to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ajohnso993 taken from his WalMart MoneyCard customer service problem that occurred on November 20th, 2017.