WalMart.com: WalMart has no customer service! They sent the...
A WalMart.com customer review by GetHuman user ~abandonedby walmart from November 19th, 2017
Background on ~abandonedby walmart's case
GetHuman: ~abandonedby walmart - can you tell our other WalMart.com customers when your case took place?
~abandonedby walmart: Yeah. It was middle of the night, on November 14th.
GetHuman: Did you reach out to WalMart.com, and if so, how?
GetHuman: And which of these common WalMart.com customer issues best describes the reason you wanted to talk to them?
(Shows ~abandonedby walmart a list of common WalMart.com problems)
~abandonedby walmart: "Warranty claim" was why I was trying to call.
~abandonedby walmart's review of WalMart.com customer service
GetHuman: So how would you sum up your experience for GetHuman's WalMart.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~abandonedby walmart: WalMart has no customer service! They sent the wrong item for Christmas and no one can be contacted for correction!! Not e-mail,not by phone! Horrible! I will never use WalMart again! Ruined my son's Christmas wish for * item! Too late to re-order I assume, because I can't talk to anyone to find out!! Most horrible experience out of every retailer I have ever dealt with!Good bye WalMart!
GetHuman: Let's quantify your experience contacting WalMart.com. On a scale of 1 to 5, how easy is it go get help on a WalMart.com problem?
~abandonedby walmart: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~abandonedby walmart: I'd give them a one out of five on communication.
GetHuman: And what about WalMart.com's ability to quickly and effectively address your problem?
~abandonedby walmart: For that I would say four out of five.
GetHuman: And finally- any advice for other WalMart.com customers?
~abandonedby walmart: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for WalMart.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~abandonedby walmart taken from his WalMart.com customer service problem that occurred on November 14th, 2017.