WalMart.com: Walmart promises to match current ads of other...
A WalMart.com customer review by GetHuman user ~UpsetWalmartCustomer from November 21st, 2017
Background on ~UpsetWalmartCustomer's case
GetHuman: ~UpsetWalmartCustomer - can you tell our other WalMart.com customers when your case took place?
~UpsetWalmartCustomer: Yeah. It was afternoon, on November 12th.
GetHuman: Did you reach out to WalMart.com, and if so, how?
GetHuman: And which of these common WalMart.com customer issues best describes the reason you wanted to talk to them?
(Shows ~UpsetWalmartCustomer a list of common WalMart.com problems)
~UpsetWalmartCustomer: "Change order" was why I was trying to call.
~UpsetWalmartCustomer's review of WalMart.com customer service
GetHuman: So how would you sum up your experience for GetHuman's WalMart.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~UpsetWalmartCustomer: Walmart promises to match current ads of other stores. I base my shopping trip to the ads and only buy things that are on sell else where to keep my travel time down. I live ** miles round trip from town. I had made my list of what I needed and then I went online to corner stores looking for sales. I found some really good sales from super saver and hyvee. My kids and I headed out and after about an hour of shopping we went to the check out line. The lady questioned every single ad match, even saying that super saver does not sale family packs of pork steak. As I know they do, I refused the item. Along with many others because they refused to give me the ad price. I was so frustrated, she later stated that walmart will not match prices from the online ad. It has to be in the printed paper ad. This was new to me, I used to work for walmart and I had never heard of this. Walmart can take a hike.. After refusing to bye many items most meat and freash cold items because they refused to mat
GetHuman: Let's quantify your experience contacting WalMart.com. On a scale of 1 to 5, how easy is it go get help on a WalMart.com problem?
~UpsetWalmartCustomer: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~UpsetWalmartCustomer: I'd give them a five out of five on communication.
GetHuman: And what about WalMart.com's ability to quickly and effectively address your problem?
~UpsetWalmartCustomer: For that I would say three out of five.
GetHuman: And finally- any advice for other WalMart.com customers?
~UpsetWalmartCustomer: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for WalMart.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~UpsetWalmartCustomer taken from his WalMart.com customer service problem that occurred on November 12th, 2017.