Walmart Foundation: Broken link in Walmart's webpage for Community...
A Walmart Foundation customer review by GetHuman user GetHuman-jhhinch from November 30th, 2017
Background on GetHuman-jhhinch's case
GetHuman: GetHuman-jhhinch - can you tell our other Walmart Foundation customers when your case took place?
GetHuman-jhhinch: Yup. It was evening, on November 28th.
GetHuman: Did you reach out to Walmart Foundation, and if so, how?
GetHuman: And which of these common Walmart Foundation customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-jhhinch a list of common Walmart Foundation problems)
GetHuman-jhhinch: "None of those really matches why I wanted to call Walmart Foundation that day." was why I was trying to call.
GetHuman-jhhinch's review of Walmart Foundation customer service
GetHuman: So how would you sum up your experience for GetHuman's Walmart Foundation customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-jhhinch: Broken link in Walmart's webpage for Community Giving. Can't get information on Hunger Relief and Healthy Eating.
GetHuman: Can you tell the rest of us a bit more from what happened on 11/28/17?
GetHuman-jhhinch: The broken link is on the Community Giving Guidelines page http:**giving.walmart.com*apply-for-grants*local-giving-guidelines.**The phone number ***-***-**** is no help. Totally automated, no human.
GetHuman: Let's quantify your experience contacting Walmart Foundation. On a scale of 1 to 5, how easy is it go get help on a Walmart Foundation problem?
GetHuman-jhhinch: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-jhhinch: I'd give them a five out of five on communication.
GetHuman: And what about Walmart Foundation's ability to quickly and effectively address your problem?
GetHuman-jhhinch: For that I would say five out of five.
GetHuman: And finally- any advice for other Walmart Foundation customers?
GetHuman-jhhinch: Call them early in the day or late. Don't forget any personal or account information you might need for Walmart Foundation to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-jhhinch taken from his Walmart Foundation customer service problem that occurred on November 28th, 2017.