Walmart Foundation: no help at all, just wanted to refer u to a web...

A Walmart Foundation customer review by GetHuman user ~disgusted with them from November 21st, 2017

Background on ~disgusted with them's case

GetHuman: ~disgusted with them - can you tell our other Walmart Foundation customers when your case took place?
~disgusted with them: Yup. It was morning, on November 16th.
GetHuman: Did you reach out to Walmart Foundation, and if so, how?
~disgusted with them: I used the 800-530-9925 number I found for on the GetHuman Walmart Foundation customer phone number page I was on: Walmart Foundation Customer Service Phone Number
GetHuman: And which of these common Walmart Foundation customer issues best describes the reason you wanted to talk to them?
(Shows ~disgusted with them a list of common Walmart Foundation problems)
~disgusted with them: "None of those really matches why I wanted to call Walmart Foundation that day." was why I was trying to call.

~disgusted with them's review of Walmart Foundation customer service

GetHuman: So how would you sum up your experience for GetHuman's Walmart Foundation customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~disgusted with them: no help at all, just wanted to refer u to a website to report it and had no clue when they might respond if ever. What a joke. This is a website from walmart. They contract it out this person said and they refer to the person that does the website. Useless and no help at all
GetHuman: Let's quantify your experience contacting Walmart Foundation. On a scale of 1 to 5, how easy is it go get help on a Walmart Foundation problem?
~disgusted with them: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~disgusted with them: I'd give them a five out of five on communication.
GetHuman: And what about Walmart Foundation's ability to quickly and effectively address your problem?
~disgusted with them: For that I would say three out of five.
GetHuman: And finally- any advice for other Walmart Foundation customers?
~disgusted with them: Call them early in the day or late. Don't forget any personal or account information you might need for Walmart Foundation to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~disgusted with them taken from his Walmart Foundation customer service problem that occurred on November 16th, 2017.

Walmart Foundation

5.00 of 5 stars | 9 reviews

~disgusted with them's Walmart Foundation Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars

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