Walmart Product Care Plan: aggravating
A Walmart Product Care Plan customer review by GetHuman user GetHuman-momsbra from November 29th, 2017
Background on GetHuman-momsbra's case
GetHuman: GetHuman-momsbra - can you tell our other Walmart Product Care Plan customers when your case took place?
GetHuman-momsbra: Yeah. It was morning, on November 24th.
GetHuman: Did you reach out to Walmart Product Care Plan, and if so, how?
GetHuman: And which of these common Walmart Product Care Plan customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-momsbra a list of common Walmart Product Care Plan problems)
GetHuman-momsbra: "Returns" was why I was trying to call.
GetHuman-momsbra's review of Walmart Product Care Plan customer service
GetHuman: So how would you sum up your experience for GetHuman's Walmart Product Care Plan customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-momsbra: aggravating
GetHuman: Can you tell the rest of us a bit more from what happened on 11/24/17?
GetHuman-momsbra: Disappointed with the service they are trying to charge me and inspection fee of **$. I have also been waiting for a week since they got my phone still no e-card. So I call to check on it to be told it is going to be another *-* days to have them check the phone in to verify the phone.
GetHuman: Let's quantify your experience contacting Walmart Product Care Plan. On a scale of 1 to 5, how easy is it go get help on a Walmart Product Care Plan problem?
GetHuman-momsbra: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-momsbra: I'd give them a four out of five on communication.
GetHuman: And what about Walmart Product Care Plan's ability to quickly and effectively address your problem?
GetHuman-momsbra: For that I would say five out of five.
GetHuman: And finally- any advice for other Walmart Product Care Plan customers?
GetHuman-momsbra: Call them early in the day or late. Don't forget any personal or account information you might need for Walmart Product Care Plan to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-momsbra taken from his Walmart Product Care Plan customer service problem that occurred on November 24th, 2017.