Walmart Product Care Plan: This company does false advertising. They appro...
A Walmart Product Care Plan customer review by GetHuman user ~nativegoddess01 from November 17th, 2017
Background on ~nativegoddess01's case
GetHuman: ~nativegoddess01 - can you tell our other Walmart Product Care Plan customers when your case took place?
~nativegoddess01: Yes I can. It was middle of the night, on November 13th.
GetHuman: Did you reach out to Walmart Product Care Plan, and if so, how?
GetHuman: And which of these common Walmart Product Care Plan customer issues best describes the reason you wanted to talk to them?
(Shows ~nativegoddess01 a list of common Walmart Product Care Plan problems)
~nativegoddess01: "Technical Support" was why I was trying to call.
~nativegoddess01's review of Walmart Product Care Plan customer service
GetHuman: So how would you sum up your experience for GetHuman's Walmart Product Care Plan customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~nativegoddess01: This company does false advertising. They approved the return of my phone which was damaged. They sent me a label through my email and told me as soon as UPS scans it, they will send my gift card to my email within **-** hrs. I'm still waiting! Now an investigation is going on. UPS already shipped the package to its destination and they still say they never received notice from UPS! What's going on? They are thieves!
GetHuman: Let's quantify your experience contacting Walmart Product Care Plan. On a scale of 1 to 5, how easy is it go get help on a Walmart Product Care Plan problem?
~nativegoddess01: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~nativegoddess01: I'd give them a two out of five on communication.
GetHuman: And what about Walmart Product Care Plan's ability to quickly and effectively address your problem?
~nativegoddess01: For that I would say one out of five.
GetHuman: And finally- any advice for other Walmart Product Care Plan customers?
~nativegoddess01: Call them early in the day or late. Don't forget any personal or account information you might need for Walmart Product Care Plan to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~nativegoddess01 taken from his Walmart Product Care Plan customer service problem that occurred on November 13th, 2017.