Washington State Department of Social & Health Services: The person I talked to was not paying attention...
A Washington State Department of Social & Health Services customer review by GetHuman user ~Sweetie pie from November 19th, 2017
Background on ~Sweetie pie's case
GetHuman: ~Sweetie pie - can you tell our other Washington State Department of Social & Health Services customers when your case took place?
~Sweetie pie: Yes. It was evening, on November 11th.
GetHuman: Did you reach out to Washington State Department of Social & Health Services, and if so, how?
GetHuman: And which of these common Washington State Department of Social & Health Services customer issues best describes the reason you wanted to talk to them?
(Shows ~Sweetie pie a list of common Washington State Department of Social & Health Services problems)
~Sweetie pie: "None of those really matches why I wanted to call Washington State Department of Social & Health Services that day." was why I was trying to call.
~Sweetie pie's review of Washington State Department of Social & Health Services customer service
GetHuman: So how would you sum up your experience for GetHuman's Washington State Department of Social & Health Services customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Sweetie pie: The person I talked to was not paying attention. I repeated myself at least * times in different ways to clarify myself. I was then transferred to another person whom did not answer their phone, prompting me to leave a message. I have been waiting for phones call back to me for * weeks to sign up for training classes which is cutting into the *** total days I have to complete my training. What is wrong with your system? It is definitely broken and no one cares because you work for the government and will be paid to do inadequate work!
GetHuman: Let's quantify your experience contacting Washington State Department of Social & Health Services. On a scale of 1 to 5, how easy is it go get help on a Washington State Department of Social & Health Services problem?
~Sweetie pie: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Sweetie pie: I'd give them a five out of five on communication.
GetHuman: And what about Washington State Department of Social & Health Services's ability to quickly and effectively address your problem?
~Sweetie pie: For that I would say two out of five.
GetHuman: And finally- any advice for other Washington State Department of Social & Health Services customers?
~Sweetie pie: Call them early in the day or late. Don't forget any personal or account information you might need for Washington State Department of Social & Health Services to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Sweetie pie taken from his Washington State Department of Social & Health Services customer service problem that occurred on November 11th, 2017.
Washington State Department of Social & Health Services
3.00 of 5 stars | 1 reviews
~Sweetie pie's Washington State Department of Social & Health Services Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
3 out of 5 stars
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