Wawanesa Insurance: NO ONE ANSWERS THE PHONE. THEIR FAX MACHINE DO...
A Wawanesa Insurance customer review by GetHuman user ~seanhelmi from November 26th, 2017
Background on ~seanhelmi's case
GetHuman: ~seanhelmi - can you tell our other Wawanesa Insurance customers when your case took place?
~seanhelmi: Yup. It was middle of the night, on November 18th.
GetHuman: Did you reach out to Wawanesa Insurance, and if so, how?
GetHuman: And which of these common Wawanesa Insurance customer issues best describes the reason you wanted to talk to them?
(Shows ~seanhelmi a list of common Wawanesa Insurance problems)
~seanhelmi: "Make/Chase a claim" was why I was trying to call.
~seanhelmi's review of Wawanesa Insurance customer service
GetHuman: So how would you sum up your experience for GetHuman's Wawanesa Insurance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~seanhelmi: NO ONE ANSWERS THE PHONE. THEIR FAX MACHINE DOES NOT WORK. WEBSITE DOES NOT WORK. ARE THEY OUT OF BUSINESS?
GetHuman: Let's quantify your experience contacting Wawanesa Insurance. On a scale of 1 to 5, how easy is it go get help on a Wawanesa Insurance problem?
~seanhelmi: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~seanhelmi: I'd give them a one out of five on communication.
GetHuman: And what about Wawanesa Insurance's ability to quickly and effectively address your problem?
~seanhelmi: For that I would say three out of five.
GetHuman: And finally- any advice for other Wawanesa Insurance customers?
~seanhelmi: Call them early in the day or late. Don't forget any personal or account information you might need for Wawanesa Insurance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~seanhelmi taken from his Wawanesa Insurance customer service problem that occurred on November 18th, 2017.