Wawanesa Insurance: ive ben on hold for over an hr, cant get anyone...

A Wawanesa Insurance customer review by GetHuman user ~unhappy costumer from November 26th, 2017

Background on ~unhappy costumer's case

GetHuman: ~unhappy costumer - can you tell our other Wawanesa Insurance customers when your case took place?
~unhappy costumer: Sure. It was middle of the night, on November 17th.
GetHuman: Did you reach out to Wawanesa Insurance, and if so, how?
~unhappy costumer: I used the 800-640-2920 number I found for on the GetHuman Wawanesa Insurance customer phone number page I was on: Wawanesa Insurance Customer Service Phone Number
GetHuman: And which of these common Wawanesa Insurance customer issues best describes the reason you wanted to talk to them?
(Shows ~unhappy costumer a list of common Wawanesa Insurance problems)
~unhappy costumer: "Renew coverage" was why I was trying to call.

~unhappy costumer's review of Wawanesa Insurance customer service

GetHuman: So how would you sum up your experience for GetHuman's Wawanesa Insurance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~unhappy costumer: ive ben on hold for over an hr, cant get anyone to anwer the phone they are the worst I would not recommend them to anyone they weren't helpful and were very rude in the office
GetHuman: Let's quantify your experience contacting Wawanesa Insurance. On a scale of 1 to 5, how easy is it go get help on a Wawanesa Insurance problem?
~unhappy costumer: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~unhappy costumer: I'd give them a one out of five on communication.
GetHuman: And what about Wawanesa Insurance's ability to quickly and effectively address your problem?
~unhappy costumer: For that I would say two out of five.
GetHuman: And finally- any advice for other Wawanesa Insurance customers?
~unhappy costumer: Call them early in the day or late. Don't forget any personal or account information you might need for Wawanesa Insurance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~unhappy costumer taken from his Wawanesa Insurance customer service problem that occurred on November 17th, 2017.

Wawanesa Insurance

1.67 of 5 stars | 49 reviews

~unhappy costumer's Wawanesa Insurance Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

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