Westar Energy Inc: Can't use *** number out of state and can't fin...
A Westar Energy Inc customer review by GetHuman user GetHuman-171429 from November 7th, 2017
Background on GetHuman-171429's case
GetHuman: GetHuman-171429 - can you tell our other Westar Energy Inc customers when your case took place?
GetHuman-171429: Yes. It was morning, on November 5th.
GetHuman: Did you reach out to Westar Energy Inc, and if so, how?
GetHuman: And which of these common Westar Energy Inc customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-171429 a list of common Westar Energy Inc problems)
GetHuman-171429: "Lower my bill" was why I was trying to call.
GetHuman-171429's review of Westar Energy Inc customer service
GetHuman: So how would you sum up your experience for GetHuman's Westar Energy Inc customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-171429: Can't use *** number out of state and can't find another number. End up being forwarded and discinnected
GetHuman: Let's quantify your experience contacting Westar Energy Inc. On a scale of 1 to 5, how easy is it go get help on a Westar Energy Inc problem?
GetHuman-171429: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-171429: I'd give them a five out of five on communication.
GetHuman: And what about Westar Energy Inc's ability to quickly and effectively address your problem?
GetHuman-171429: For that I would say five out of five.
GetHuman: And finally- any advice for other Westar Energy Inc customers?
GetHuman-171429: Call them early in the day or late. Don't forget any personal or account information you might need for Westar Energy Inc to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-171429 taken from his Westar Energy Inc customer service problem that occurred on November 5th, 2017.
Westar Energy Inc
5.00 of 5 stars | 7 reviews
GetHuman-171429's Westar Energy Inc Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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