Westinghouse: I bought my television * *** year ago.I will ne...
A Westinghouse customer review by GetHuman user ~Tamara from November 16th, 2017
Background on ~Tamara's case
GetHuman: ~Tamara - can you tell our other Westinghouse customers when your case took place?
~Tamara: Yeah. It was afternoon, on November 13th.
GetHuman: Did you reach out to Westinghouse, and if so, how?
GetHuman: And which of these common Westinghouse customer issues best describes the reason you wanted to talk to them?
(Shows ~Tamara a list of common Westinghouse problems)
~Tamara: "Returns" was why I was trying to call.
~Tamara's review of Westinghouse customer service
GetHuman: So how would you sum up your experience for GetHuman's Westinghouse customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Tamara: I bought my television * *** year ago.I will never buy another Westinghouse product because they don't last.Our television died....it was junk.Customer service is horrible.
GetHuman: Let's quantify your experience contacting Westinghouse. On a scale of 1 to 5, how easy is it go get help on a Westinghouse problem?
~Tamara: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Tamara: I'd give them a four out of five on communication.
GetHuman: And what about Westinghouse's ability to quickly and effectively address your problem?
~Tamara: For that I would say three out of five.
GetHuman: And finally- any advice for other Westinghouse customers?
~Tamara: Call them early in the day or late. Don't forget any personal or account information you might need for Westinghouse to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Tamara taken from his Westinghouse customer service problem that occurred on November 13th, 2017.