Whirlpool: cannot get anyone to call back- rotting on hold...

A Whirlpool customer review by GetHuman user ~Maytag is horrible from November 22nd, 2017

Background on ~Maytag is horrible 's case

GetHuman: ~Maytag is horrible - can you tell our other Whirlpool customers when your case took place?
~Maytag is horrible : Yes. It was morning, on November 19th.
GetHuman: Did you reach out to Whirlpool, and if so, how?
~Maytag is horrible : I used the 866-698-2538 number I found for on the GetHuman Whirlpool customer phone number page I was on: Whirlpool Customer Service Phone Number
GetHuman: And which of these common Whirlpool customer issues best describes the reason you wanted to talk to them?
(Shows ~Maytag is horrible a list of common Whirlpool problems)
~Maytag is horrible : "Warranty claim" was why I was trying to call.

~Maytag is horrible 's review of Whirlpool customer service

GetHuman: So how would you sum up your experience for GetHuman's Whirlpool customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Maytag is horrible : cannot get anyone to call back- rotting on hold and they DO not stand behind their products- Jeff Feting needs a kick in the rear!
GetHuman: Let's quantify your experience contacting Whirlpool. On a scale of 1 to 5, how easy is it go get help on a Whirlpool problem?
~Maytag is horrible : I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Maytag is horrible : I'd give them a one out of five on communication.
GetHuman: And what about Whirlpool's ability to quickly and effectively address your problem?
~Maytag is horrible : For that I would say three out of five.
GetHuman: And finally- any advice for other Whirlpool customers?
~Maytag is horrible : Call them early in the day or late. Don't forget any personal or account information you might need for Whirlpool to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Maytag is horrible taken from his Whirlpool customer service problem that occurred on November 19th, 2017.

Whirlpool

2.24 of 5 stars | 114 reviews

~Maytag is horrible 's Whirlpool Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

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