Wicked Wireless WiFi Systems: I called because of a problem one of my custome...

A Wicked Wireless WiFi Systems customer review by GetHuman user ~Blake_87 from November 10th, 2017

Background on ~Blake_87's case

GetHuman: ~Blake_87 - can you tell our other Wicked Wireless WiFi Systems customers when your case took place?
~Blake_87: Yeah. It was evening, on November 1st.
GetHuman: Did you reach out to Wicked Wireless WiFi Systems, and if so, how?
~Blake_87: I used a help page I found on the GetHuman Wicked Wireless WiFi Systems customer service contact info page: Contact Wicked Wireless WiFi Systems Customer Service
GetHuman: And which of these common Wicked Wireless WiFi Systems customer issues best describes the reason you wanted to talk to them?
(Shows ~Blake_87 a list of common Wicked Wireless WiFi Systems problems)
~Blake_87: "Setup service" was why I was trying to contact.

~Blake_87's review of Wicked Wireless WiFi Systems customer service

GetHuman: So how would you sum up your experience for GetHuman's Wicked Wireless WiFi Systems customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Blake_87: I called because of a problem one of my customers was having getting wifi. Turned out to be the customers laptop, but Mark walked us both threw it and got him online. Very happy!
GetHuman: Let's quantify your experience contacting Wicked Wireless WiFi Systems. On a scale of 1 to 5, how easy is it go get help on a Wicked Wireless WiFi Systems problem?
~Blake_87: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Blake_87: I'd give them a three out of five on communication.
GetHuman: And what about Wicked Wireless WiFi Systems's ability to quickly and effectively address your problem?
~Blake_87: For that I would say five out of five.
GetHuman: And finally- any advice for other Wicked Wireless WiFi Systems customers?
~Blake_87: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Wicked Wireless WiFi Systems to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Blake_87 taken from his Wicked Wireless WiFi Systems customer service problem that occurred on November 1st, 2017.

Wicked Wireless WiFi Systems

4.75 of 5 stars | 1 reviews

~Blake_87's Wicked Wireless WiFi Systems Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

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