Wigs.com: This customer service has a dreadfully long wai...

A Wigs.com customer review by GetHuman user ~Waiter from November 23rd, 2017

Background on ~Waiter's case

GetHuman: ~Waiter - can you tell our other Wigs.com customers when your case took place?
~Waiter: Yeah. It was morning, on November 16th.
GetHuman: Did you reach out to Wigs.com, and if so, how?
~Waiter: I used the 800-581-2001 number I found for on the GetHuman Wigs.com customer phone number page I was on: Wigs.com Customer Service Phone Number
GetHuman: And which of these common Wigs.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Waiter a list of common Wigs.com problems)
~Waiter: "Overcharge/Strange charge" was why I was trying to call.

~Waiter's review of Wigs.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Wigs.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Waiter: This customer service has a dreadfully long wait? I ended up having to carry my phone around with me while on hold for up to ** minutes. I tried several different times of the day and it was always a very long wait.
GetHuman: Let's quantify your experience contacting Wigs.com. On a scale of 1 to 5, how easy is it go get help on a Wigs.com problem?
~Waiter: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Waiter: I'd give them a two out of five on communication.
GetHuman: And what about Wigs.com's ability to quickly and effectively address your problem?
~Waiter: For that I would say three out of five.
GetHuman: And finally- any advice for other Wigs.com customers?
~Waiter: Call them early in the day or late. Don't forget any personal or account information you might need for Wigs.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Waiter taken from his Wigs.com customer service problem that occurred on November 16th, 2017.

Wigs.com

2.00 of 5 stars | 6 reviews

~Waiter's Wigs.com Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Wigs.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Wigs.com in any way.

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!