Winferno Software: I have still not spoke with anyone for support...

A Winferno Software customer review by GetHuman user GetHuman-141826 from November 15th, 2017

Background on GetHuman-141826's case

GetHuman: GetHuman-141826 - can you tell our other Winferno Software customers when your case took place?
GetHuman-141826: Sure. It was evening, on November 13th.
GetHuman: Did you reach out to Winferno Software, and if so, how?
GetHuman-141826: I used the 617-357-7000 number I found for on the GetHuman Winferno Software customer phone number page I was on: Winferno Software Customer Service Phone Number
GetHuman: And which of these common Winferno Software customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-141826 a list of common Winferno Software problems)
GetHuman-141826: "Overcharge/Strange charge" was why I was trying to call.

GetHuman-141826's review of Winferno Software customer service

GetHuman: So how would you sum up your experience for GetHuman's Winferno Software customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-141826: I have still not spoke with anyone for support via phone, email, or on line chat I want my money back I have not received this software and the link you did resend was for another persons email????
GetHuman: Let's quantify your experience contacting Winferno Software. On a scale of 1 to 5, how easy is it go get help on a Winferno Software problem?
GetHuman-141826: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-141826: I'd give them a one out of five on communication.
GetHuman: And what about Winferno Software's ability to quickly and effectively address your problem?
GetHuman-141826: For that I would say two out of five.
GetHuman: And finally- any advice for other Winferno Software customers?
GetHuman-141826: Call them early in the day or late. Don't forget any personal or account information you might need for Winferno Software to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-141826 taken from his Winferno Software customer service problem that occurred on November 13th, 2017.

Winferno Software

1.00 of 5 stars | 2 reviews

GetHuman-141826's Winferno Software Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
1 out of 5 stars

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