Wish: They didn't give me my order and took another...
A Wish customer review by GetHuman user GetHuman-angelnie from December 8th, 2017
Background on GetHuman-angelnie's case
GetHuman: GetHuman-angelnie - can you tell our other Wish customers when your case took place?
GetHuman-angelnie: Yeah. It was evening, on December 6th.
GetHuman: Did you reach out to Wish, and if so, how?
GetHuman: And which of these common Wish customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-angelnie a list of common Wish problems)
GetHuman-angelnie: "Track an Order" was why I was trying to contact.
GetHuman-angelnie's review of Wish customer service
GetHuman: So how would you sum up your experience for GetHuman's Wish customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-angelnie: They didn't give me my order and took another $***.** plus $*.** from bank account without my permission. With overdraft fees.
GetHuman: Can you tell the rest of us a bit more from what happened on 12/06/17?
GetHuman-angelnie: I want my $***.** back and overdraft fees
GetHuman: Let's quantify your experience contacting Wish. On a scale of 1 to 5, how easy is it go get help on a Wish problem?
GetHuman-angelnie: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-angelnie: I'd give them a four out of five on communication.
GetHuman: And what about Wish's ability to quickly and effectively address your problem?
GetHuman-angelnie: For that I would say five out of five.
GetHuman: And finally- any advice for other Wish customers?
GetHuman-angelnie: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Wish to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-angelnie taken from his Wish customer service problem that occurred on December 6th, 2017.