X: phone number sez unsupported
A X customer review by GetHuman user GetHuman-drsivana from December 7th, 2017
Background on GetHuman-drsivana's case
GetHuman: GetHuman-drsivana - can you tell our other X customers when your case took place?
GetHuman-drsivana: Yeah. It was middle of the night, on December 1st.
GetHuman: Did you reach out to X, and if so, how?
GetHuman: And which of these common X customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-drsivana a list of common X problems)
GetHuman-drsivana: "Reset Password" was why I was trying to call.
GetHuman-drsivana's review of X customer service
GetHuman: So how would you sum up your experience for GetHuman's X customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-drsivana: phone number sez unsupported
GetHuman: Can you tell the rest of us a bit more from what happened on 12/01/17?
GetHuman-drsivana: They want me to put in my phone number and when I do it says unsupported number.
GetHuman: Let's quantify your experience contacting X. On a scale of 1 to 5, how easy is it go get help on a X problem?
GetHuman-drsivana: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-drsivana: I'd give them a one out of five on communication.
GetHuman: And what about X's ability to quickly and effectively address your problem?
GetHuman-drsivana: For that I would say one out of five.
GetHuman: And finally- any advice for other X customers?
GetHuman-drsivana: Call them early in the day or late. Don't forget any personal or account information you might need for X to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-drsivana taken from his X customer service problem that occurred on December 1st, 2017.