Xoxo.com: I received an email back saying that my initial...
A Xoxo.com customer review by GetHuman user ~reddiva256 from November 20th, 2017
Background on ~reddiva256's case
GetHuman: ~reddiva256 - can you tell our other Xoxo.com customers when your case took place?
~reddiva256: Yes. It was evening, on November 12th.
GetHuman: Did you reach out to Xoxo.com, and if so, how?
GetHuman: And which of these common Xoxo.com customer issues best describes the reason you wanted to talk to them?
(Shows ~reddiva256 a list of common Xoxo.com problems)
~reddiva256: "Track order" was why I was trying to contact.
~reddiva256's review of Xoxo.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Xoxo.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~reddiva256: I received an email back saying that my initial email was forwarded to the appropriate person and they would be in touch with me shortly. Still working on getting my issue resolved with them.
GetHuman: Let's quantify your experience contacting Xoxo.com. On a scale of 1 to 5, how easy is it go get help on a Xoxo.com problem?
~reddiva256: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~reddiva256: I'd give them a two out of five on communication.
GetHuman: And what about Xoxo.com's ability to quickly and effectively address your problem?
~reddiva256: For that I would say one out of five.
GetHuman: And finally- any advice for other Xoxo.com customers?
~reddiva256: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Xoxo.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~reddiva256 taken from his Xoxo.com customer service problem that occurred on November 12th, 2017.
Xoxo.com
2.00 of 5 stars | 2 reviews
~reddiva256's Xoxo.com Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars
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