Yahoo: Bad service at this time in getting help withou...
A Yahoo customer review by GetHuman user ~Reginald B. Tart Sr. from November 24th, 2017
Background on ~Reginald B. Tart Sr. 's case
GetHuman: ~Reginald B. Tart Sr. - can you tell our other Yahoo customers when your case took place?
~Reginald B. Tart Sr. : Yes. It was late at night, on November 17th.
GetHuman: Did you reach out to Yahoo, and if so, how?
GetHuman: And which of these common Yahoo customer issues best describes the reason you wanted to talk to them?
(Shows ~Reginald B. Tart Sr. a list of common Yahoo problems)
~Reginald B. Tart Sr. : "Update Account Information" was why I was trying to contact.
~Reginald B. Tart Sr. 's review of Yahoo customer service
GetHuman: So how would you sum up your experience for GetHuman's Yahoo customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Reginald B. Tart Sr. : Bad service at this time in getting help without getting my problem solve. Would like to be helped with my problem. Thank You Reginald B. Tart Sr.
GetHuman: Let's quantify your experience contacting Yahoo. On a scale of 1 to 5, how easy is it go get help on a Yahoo problem?
~Reginald B. Tart Sr. : I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Reginald B. Tart Sr. : I'd give them a one out of five on communication.
GetHuman: And what about Yahoo's ability to quickly and effectively address your problem?
~Reginald B. Tart Sr. : For that I would say two out of five.
GetHuman: And finally- any advice for other Yahoo customers?
~Reginald B. Tart Sr. : Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Yahoo to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Reginald B. Tart Sr. taken from his Yahoo customer service problem that occurred on November 17th, 2017.