Yahoo: I cannot get through anywhere and have not gott...
A Yahoo customer review by GetHuman user ~vjarvis lpn@yahoo.com from November 21st, 2017
Background on ~vjarvis lpn@yahoo.com's case
GetHuman: ~vjarvis lpn@yahoo.com - can you tell our other Yahoo customers when your case took place?
~vjarvis lpn@yahoo.com: Yes I can. It was middle of the night, on November 16th.
GetHuman: Did you reach out to Yahoo, and if so, how?
GetHuman: And which of these common Yahoo customer issues best describes the reason you wanted to talk to them?
(Shows ~vjarvis lpn@yahoo.com a list of common Yahoo problems)
~vjarvis lpn@yahoo.com: "Fraud" was why I was trying to contact.
~vjarvis lpn@yahoo.com's review of Yahoo customer service
GetHuman: So how would you sum up your experience for GetHuman's Yahoo customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~vjarvis lpn@yahoo.com: I cannot get through anywhere and have not gotten mail for * week I tried through internet explorer and it asks for password iput in both old and new and it says it is wrong
GetHuman: Let's quantify your experience contacting Yahoo. On a scale of 1 to 5, how easy is it go get help on a Yahoo problem?
~vjarvis lpn@yahoo.com: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~vjarvis lpn@yahoo.com: I'd give them a four out of five on communication.
GetHuman: And what about Yahoo's ability to quickly and effectively address your problem?
~vjarvis lpn@yahoo.com: For that I would say one out of five.
GetHuman: And finally- any advice for other Yahoo customers?
~vjarvis lpn@yahoo.com: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Yahoo to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~vjarvis lpn@yahoo.com taken from his Yahoo customer service problem that occurred on November 16th, 2017.