Yahoo: called with long term problem. the phone told...
A Yahoo customer review by GetHuman user ~jessie hartley from November 27th, 2017
Background on ~jessie hartley's case
GetHuman: ~jessie hartley - can you tell our other Yahoo customers when your case took place?
~jessie hartley: Yeah. It was middle of the night, on November 23rd.
GetHuman: Did you reach out to Yahoo, and if so, how?
GetHuman: And which of these common Yahoo customer issues best describes the reason you wanted to talk to them?
(Shows ~jessie hartley a list of common Yahoo problems)
~jessie hartley: "Account Access" was why I was trying to contact.
~jessie hartley's review of Yahoo customer service
GetHuman: So how would you sum up your experience for GetHuman's Yahoo customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~jessie hartley: called with long term problem. the phone told me to go through Yahoo.com HAHAHAHA, for help. i've waited six months and tried every thing yahoo pages suggest. now phone hangs up! this stinks
GetHuman: Let's quantify your experience contacting Yahoo. On a scale of 1 to 5, how easy is it go get help on a Yahoo problem?
~jessie hartley: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~jessie hartley: I'd give them a one out of five on communication.
GetHuman: And what about Yahoo's ability to quickly and effectively address your problem?
~jessie hartley: For that I would say three out of five.
GetHuman: And finally- any advice for other Yahoo customers?
~jessie hartley: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Yahoo to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~jessie hartley taken from his Yahoo customer service problem that occurred on November 23rd, 2017.