Yahoo: I have not been able to get into my account all...
A Yahoo customer review by GetHuman user ~Gail Addington from November 27th, 2017
Background on ~Gail Addington's case
GetHuman: ~Gail Addington - can you tell our other Yahoo customers when your case took place?
~Gail Addington: Yes I can. It was morning, on November 25th.
GetHuman: Did you reach out to Yahoo, and if so, how?
GetHuman: And which of these common Yahoo customer issues best describes the reason you wanted to talk to them?
(Shows ~Gail Addington a list of common Yahoo problems)
~Gail Addington: "Delete Account" was why I was trying to contact.
~Gail Addington's review of Yahoo customer service
GetHuman: So how would you sum up your experience for GetHuman's Yahoo customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Gail Addington: I have not been able to get into my account all week and understand that others are having the same difficulty. I have called several times and am on hold so long the call drops.
GetHuman: Let's quantify your experience contacting Yahoo. On a scale of 1 to 5, how easy is it go get help on a Yahoo problem?
~Gail Addington: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Gail Addington: I'd give them a one out of five on communication.
GetHuman: And what about Yahoo's ability to quickly and effectively address your problem?
~Gail Addington: For that I would say two out of five.
GetHuman: And finally- any advice for other Yahoo customers?
~Gail Addington: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Yahoo to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Gail Addington taken from his Yahoo customer service problem that occurred on November 25th, 2017.