These yelp fools took $** from my account for a...
A Yelp customer review by GetHuman user ~Epic Servicez from November 25th, 2017
Background on ~Epic Servicez's case
GetHuman: ~Epic Servicez - can you tell our other Yelp customers when your case took place?
~Epic Servicez: Sure. It was morning, on November 15th.
GetHuman: Did you reach out to Yelp, and if so, how?
GetHuman: And which of these common Yelp customer issues best describes the reason you wanted to talk to them?
(Shows ~Epic Servicez a list of common Yelp problems)
~Epic Servicez: "Setup Account" was why I was trying to contact.
~Epic Servicez's review of Yelp customer service
GetHuman: So how would you sum up your experience for GetHuman's Yelp customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Epic Servicez: These yelp fools took $** from my account for a pay per click campaign I never signed up for and they reported * customers never received a single call from a yelp user. Take caution guys
GetHuman: Let's quantify your experience contacting Yelp. On a scale of 1 to 5, how easy is it go get help on a Yelp problem?
~Epic Servicez: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Epic Servicez: I'd give them a one out of five on communication.
GetHuman: And what about Yelp's ability to quickly and effectively address your problem?
~Epic Servicez: For that I would say three out of five.
GetHuman: And finally- any advice for other Yelp customers?
~Epic Servicez: Call them early in the day or late. Don't forget any personal or account information you might need for Yelp to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Epic Servicez taken from his Yelp customer service problem that occurred on November 15th, 2017.