I was telling my manicurist to use YELP to report ...

A Yelp customer review by GetHuman user GetHuman-jackies6 from November 30th, 2017

Background on GetHuman-jackies6's case

GetHuman: GetHuman-jackies6 - can you tell our other Yelp customers when your case took place?
GetHuman-jackies6: Yes I can. It was afternoon, on November 25th.
GetHuman: Did you reach out to Yelp, and if so, how?
GetHuman-jackies6: I used the 877-767-9357 number I found for on the GetHuman Yelp customer phone number page I was on: Yelp Customer Service Phone Number
GetHuman: And which of these common Yelp customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-jackies6 a list of common Yelp problems)
GetHuman-jackies6: "Technical or service issue" was why I was trying to contact.

GetHuman-jackies6's review of Yelp customer service

GetHuman: So how would you sum up your experience for GetHuman's Yelp customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-jackies6: I was telling my manicurist to use YELP to report ...
GetHuman: Can you tell the rest of us a bit more from what happened on 11/25/17?
GetHuman-jackies6: I was telling my manicurist to use YELP to report an unethical VET.*She told me the hairdresser gets her bad reviews removed by giving the rep money. Thought you'd like to know. Now THATS unethical
GetHuman: Let's quantify your experience contacting Yelp. On a scale of 1 to 5, how easy is it go get help on a Yelp problem?
GetHuman-jackies6: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-jackies6: I'd give them a one out of five on communication.
GetHuman: And what about Yelp's ability to quickly and effectively address your problem?
GetHuman-jackies6: For that I would say two out of five.
GetHuman: And finally- any advice for other Yelp customers?
GetHuman-jackies6: Call them early in the day or late. Don't forget any personal or account information you might need for Yelp to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-jackies6 taken from his Yelp customer service problem that occurred on November 25th, 2017.

Yelp

1.10 of 5 stars | 317 reviews

GetHuman-jackies6's Yelp Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

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