Yugster: The response was very good but I will have to w...
A Yugster customer review by GetHuman user ~Floridagal from November 23rd, 2017
Background on ~Floridagal's case
GetHuman: ~Floridagal - can you tell our other Yugster customers when your case took place?
~Floridagal: Yup. It was morning, on November 22nd.
GetHuman: Did you reach out to Yugster, and if so, how?
GetHuman: And which of these common Yugster customer issues best describes the reason you wanted to talk to them?
(Shows ~Floridagal a list of common Yugster problems)
~Floridagal: "Update account information" was why I was trying to call.
~Floridagal's review of Yugster customer service
GetHuman: So how would you sum up your experience for GetHuman's Yugster customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Floridagal: The response was very good but I will have to wait now on a replacement item or instructions on returning the phone I ordered which came DOA.
GetHuman: Let's quantify your experience contacting Yugster. On a scale of 1 to 5, how easy is it go get help on a Yugster problem?
~Floridagal: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Floridagal: I'd give them a two out of five on communication.
GetHuman: And what about Yugster's ability to quickly and effectively address your problem?
~Floridagal: For that I would say three out of five.
GetHuman: And finally- any advice for other Yugster customers?
~Floridagal: Call them early in the day or late. Don't forget any personal or account information you might need for Yugster to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Floridagal taken from his Yugster customer service problem that occurred on November 22nd, 2017.