Yugster: They ****. I explained my problem and gave my o...
A Yugster customer review by GetHuman user ~Charlie from November 22nd, 2017
Background on ~Charlie's case
GetHuman: ~Charlie - can you tell our other Yugster customers when your case took place?
~Charlie: Sure. It was morning, on November 13th.
GetHuman: Did you reach out to Yugster, and if so, how?
GetHuman: And which of these common Yugster customer issues best describes the reason you wanted to talk to them?
(Shows ~Charlie a list of common Yugster problems)
~Charlie: "Technical support" was why I was trying to call.
~Charlie's review of Yugster customer service
GetHuman: So how would you sum up your experience for GetHuman's Yugster customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Charlie: They ****. I explained my problem and gave my order number. The guy said that I had a written complaint already in the system and someone will answer that within ** hrs.
GetHuman: Let's quantify your experience contacting Yugster. On a scale of 1 to 5, how easy is it go get help on a Yugster problem?
~Charlie: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Charlie: I'd give them a four out of five on communication.
GetHuman: And what about Yugster's ability to quickly and effectively address your problem?
~Charlie: For that I would say five out of five.
GetHuman: And finally- any advice for other Yugster customers?
~Charlie: Call them early in the day or late. Don't forget any personal or account information you might need for Yugster to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Charlie taken from his Yugster customer service problem that occurred on November 13th, 2017.