Zazzle.com: Waited ** minutes...then was disconnected. Zaz...
A Zazzle.com customer review by GetHuman user GetHuman-224326 from November 26th, 2017
Background on GetHuman-224326's case
GetHuman: GetHuman-224326 - can you tell our other Zazzle.com customers when your case took place?
GetHuman-224326: Sure. It was middle of the night, on November 23rd.
GetHuman: Did you reach out to Zazzle.com, and if so, how?
GetHuman: And which of these common Zazzle.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-224326 a list of common Zazzle.com problems)
GetHuman-224326: "Track order" was why I was trying to call.
GetHuman-224326's review of Zazzle.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Zazzle.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-224326: Waited ** minutes...then was disconnected. Zazzle needs to get a clue about providing efficient and effective customer service. Zazzle has lost this customer (I will never return to them) due to poor customer service.
GetHuman: Let's quantify your experience contacting Zazzle.com. On a scale of 1 to 5, how easy is it go get help on a Zazzle.com problem?
GetHuman-224326: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-224326: I'd give them a two out of five on communication.
GetHuman: And what about Zazzle.com's ability to quickly and effectively address your problem?
GetHuman-224326: For that I would say three out of five.
GetHuman: And finally- any advice for other Zazzle.com customers?
GetHuman-224326: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Zazzle.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-224326 taken from his Zazzle.com customer service problem that occurred on November 23rd, 2017.