Zynga: IT WAS A RECORDING AND THE RECORDING SAID CONTA...
A Zynga customer review by GetHuman user ~MICHAEL SANDERS from November 10th, 2017
Background on ~MICHAEL SANDERS's case
GetHuman: ~MICHAEL SANDERS - can you tell our other Zynga customers when your case took place?
~MICHAEL SANDERS: Sure. It was afternoon, on November 5th.
GetHuman: Did you reach out to Zynga, and if so, how?
GetHuman: And which of these common Zynga customer issues best describes the reason you wanted to talk to them?
(Shows ~MICHAEL SANDERS a list of common Zynga problems)
~MICHAEL SANDERS: "Technical support" was why I was trying to call.
~MICHAEL SANDERS's review of Zynga customer service
GetHuman: So how would you sum up your experience for GetHuman's Zynga customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~MICHAEL SANDERS: IT WAS A RECORDING AND THE RECORDING SAID CONTACT THEM E-MAIL I NEED A REAL PHONE NUMBER THANK YOU MICHAEL SANDERS ** *** * ***-****
GetHuman: Let's quantify your experience contacting Zynga. On a scale of 1 to 5, how easy is it go get help on a Zynga problem?
~MICHAEL SANDERS: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~MICHAEL SANDERS: I'd give them a one out of five on communication.
GetHuman: And what about Zynga's ability to quickly and effectively address your problem?
~MICHAEL SANDERS: For that I would say four out of five.
GetHuman: And finally- any advice for other Zynga customers?
~MICHAEL SANDERS: Call them early in the day or late. Don't forget any personal or account information you might need for Zynga to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~MICHAEL SANDERS taken from his Zynga customer service problem that occurred on November 5th, 2017.