Please help me zynga i was playing poker yester...
A Zynga customer review by GetHuman user ~Giullari from November 16th, 2017
Background on ~Giullari's case
GetHuman: ~Giullari - can you tell our other Zynga customers when your case took place?
~Giullari: Yeah. It was morning, on November 9th.
GetHuman: Did you reach out to Zynga, and if so, how?
GetHuman: And which of these common Zynga customer issues best describes the reason you wanted to talk to them?
(Shows ~Giullari a list of common Zynga problems)
~Giullari: "Missing Item" was why I was trying to call.
~Giullari's review of Zynga customer service
GetHuman: So how would you sum up your experience for GetHuman's Zynga customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Giullari: Please help me zynga i was playing poker yesterday and my ***million chips were stolen and they changed my facebook password. Playing zynga poker has become a big habit for me over the last few months and an addiction too . I have a real passion for it and it is all I have done for the past * months spending around ***£*** on zynga poker by buying different packages. I take real pride in my chip stack and strive to constantly grow it. I beg and beg of you please can you return my chips . I wait for an immediate response , my email is : *****@***.com , thankyou
GetHuman: Let's quantify your experience contacting Zynga. On a scale of 1 to 5, how easy is it go get help on a Zynga problem?
~Giullari: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Giullari: I'd give them a four out of five on communication.
GetHuman: And what about Zynga's ability to quickly and effectively address your problem?
~Giullari: For that I would say one out of five.
GetHuman: And finally- any advice for other Zynga customers?
~Giullari: Call them early in the day or late. Don't forget any personal or account information you might need for Zynga to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Giullari taken from his Zynga customer service problem that occurred on November 9th, 2017.