This *****. All I want to do is have Zynga tak...

A Zynga customer review by GetHuman user ~Princess Cathy from November 25th, 2017

Background on ~Princess Cathy's case

GetHuman: ~Princess Cathy - can you tell our other Zynga customers when your case took place?
~Princess Cathy: Yes. It was evening, on November 23rd.
GetHuman: Did you reach out to Zynga, and if so, how?
~Princess Cathy: I used the 800-762-2530 number I found for on the GetHuman Zynga customer phone number page I was on: Zynga Customer Service Phone Number
GetHuman: And which of these common Zynga customer issues best describes the reason you wanted to talk to them?
(Shows ~Princess Cathy a list of common Zynga problems)
~Princess Cathy: "Hacked account" was why I was trying to call.

~Princess Cathy's review of Zynga customer service

GetHuman: So how would you sum up your experience for GetHuman's Zynga customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Princess Cathy: This *****. All I want to do is have Zynga take my neighbors off of a game. This whole thing *****.
GetHuman: Let's quantify your experience contacting Zynga. On a scale of 1 to 5, how easy is it go get help on a Zynga problem?
~Princess Cathy: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Princess Cathy: I'd give them a one out of five on communication.
GetHuman: And what about Zynga's ability to quickly and effectively address your problem?
~Princess Cathy: For that I would say four out of five.
GetHuman: And finally- any advice for other Zynga customers?
~Princess Cathy: Call them early in the day or late. Don't forget any personal or account information you might need for Zynga to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Princess Cathy taken from his Zynga customer service problem that occurred on November 23rd, 2017.

Zynga

1.81 of 5 stars | 220 reviews

~Princess Cathy's Zynga Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars

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