Zynga: never heard of a service who asks for money but...
A Zynga customer review by GetHuman user ~cant get right from November 16th, 2017
Background on ~cant get right's case
GetHuman: ~cant get right - can you tell our other Zynga customers when your case took place?
~cant get right: Yes. It was evening, on November 14th.
GetHuman: Did you reach out to Zynga, and if so, how?
GetHuman: And which of these common Zynga customer issues best describes the reason you wanted to talk to them?
(Shows ~cant get right a list of common Zynga problems)
~cant get right: "Missing Item" was why I was trying to call.
~cant get right's review of Zynga customer service
GetHuman: So how would you sum up your experience for GetHuman's Zynga customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~cant get right: never heard of a service who asks for money but when u get hacked you have to talk to them via email..grow up and handle the problems like adults please
GetHuman: Let's quantify your experience contacting Zynga. On a scale of 1 to 5, how easy is it go get help on a Zynga problem?
~cant get right: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~cant get right: I'd give them a five out of five on communication.
GetHuman: And what about Zynga's ability to quickly and effectively address your problem?
~cant get right: For that I would say four out of five.
GetHuman: And finally- any advice for other Zynga customers?
~cant get right: Call them early in the day or late. Don't forget any personal or account information you might need for Zynga to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~cant get right taken from his Zynga customer service problem that occurred on November 14th, 2017.