eBay: A computer at first, though quickly spoke with...
A eBay customer review by GetHuman user ~ebays good from November 24th, 2017
Background on ~ebays good's case
GetHuman: ~ebays good - can you tell our other eBay customers when your case took place?
~ebays good: Yup. It was morning, on November 17th.
GetHuman: Did you reach out to eBay, and if so, how?
GetHuman: And which of these common eBay customer issues best describes the reason you wanted to talk to them?
(Shows ~ebays good a list of common eBay problems)
~ebays good: "Warranty claim" was why I was trying to contact.
~ebays good's review of eBay customer service
GetHuman: So how would you sum up your experience for GetHuman's eBay customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ebays good: A computer at first, though quickly spoke with a person. Then waited ** minutes for the next and final person.
GetHuman: Let's quantify your experience contacting eBay. On a scale of 1 to 5, how easy is it go get help on a eBay problem?
~ebays good: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ebays good: I'd give them a five out of five on communication.
GetHuman: And what about eBay's ability to quickly and effectively address your problem?
~ebays good: For that I would say five out of five.
GetHuman: And finally- any advice for other eBay customers?
~ebays good: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for eBay to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ebays good taken from his eBay customer service problem that occurred on November 17th, 2017.