eBay: Note: This number will be disconnected in late...
A eBay customer review by GetHuman user ~Onecrazyukrainian from November 21st, 2017
Background on ~Onecrazyukrainian's case
GetHuman: ~Onecrazyukrainian - can you tell our other eBay customers when your case took place?
~Onecrazyukrainian: Yeah. It was afternoon, on November 18th.
GetHuman: Did you reach out to eBay, and if so, how?
GetHuman: And which of these common eBay customer issues best describes the reason you wanted to talk to them?
(Shows ~Onecrazyukrainian a list of common eBay problems)
~Onecrazyukrainian: "Report a Seller" was why I was trying to contact.
~Onecrazyukrainian's review of eBay customer service
GetHuman: So how would you sum up your experience for GetHuman's eBay customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Onecrazyukrainian: Note: This number will be disconnected in late April, ****.**There is now new annoying steps where you're forced to enter a TON of information, including phone number, and postal*zip code, and then mickey mouse through a maze of menus and sub menus.**DO NOT ATTEMPT TO CALL FROM A NUMBER OTHER THAN THE ONE ON YOUR ACCOUNT, it will result in a huge hassle and additional menus than the setup of the original system.**This service no longer connects you with agents in US or Canada and now send you to the Philippines like the regular customer service number listed on the site.
GetHuman: Let's quantify your experience contacting eBay. On a scale of 1 to 5, how easy is it go get help on a eBay problem?
~Onecrazyukrainian: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Onecrazyukrainian: I'd give them a one out of five on communication.
GetHuman: And what about eBay's ability to quickly and effectively address your problem?
~Onecrazyukrainian: For that I would say five out of five.
GetHuman: And finally- any advice for other eBay customers?
~Onecrazyukrainian: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for eBay to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Onecrazyukrainian taken from his eBay customer service problem that occurred on November 18th, 2017.